Privacy Policy
Secure Schools’ Privacy Policy
Updated 21 June 2024
Introduction
Secure Schools Inc. ("Secure Schools", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose personal information from and about our customers, prospective customers, and website visitors (each referred to as “you”) when you visit our website, use our web application, contact us, or interact with us at any other location where this privacy policy is made available to you (collectively, the “Services”). This privacy policy also informs you of your rights and choices with respect to the information we collect about you.
This privacy policy is provided in a layered format so you can click through to the specific areas set out below. Please see the appendix of this Privacy Policy for our Notice for Our California Customers, which includes information about rights you may have pursuant to applicable law.
1. Important Information And Who We Are
We are a business-to-business (B2B) company, meaning our customers are businesses and not consumers. Please note that we may collect, use, and share information about you as a service provider to our business customers; this privacy policy does not apply to that collection, use, or sharing (our legal obligations are instead set out in the contract between us and the relevant data controller). For the purposes of our Services that are covered by this privacy policy, we are a data controller of your personal information.
By engaging with Secure Schools online and through other channels, you agree and acknowledge our collection, use, and disclosure practices, and other activities, as described in this privacy policy. If you do not agree with the practices disclosed in this privacy policy, discontinue use of the Services.
2. The Personal Information We Collect About You
Personal information means any information about an individual from which that person can be identified (directly and indirectly). It does not include data where the identity has been removed (de-identified data).
We may collect, use, store and transfer different kinds of personal information about you that we have grouped together as follows:
- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal information but is not considered personal information in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal information which will be used in accordance with this privacy policy.
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If you fail to provide personal data
Where we need to collect personal information by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
3. How Is Your Personal Data Collected?
We We use different methods to collect data from and about you including through:Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal information you provide when you:
- apply for our Services;
- create an account on our website;
- subscribe to our Services or publications;
- enter a competition, promotion or survey; or
- give us feedback or contact us.
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal information by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
Third parties or publicly available sources. We will receive personal information about you from various third parties and public sources as set out below:
- Technical Data from the following parties: analytics providers such as Google; advertising networks; and search information providers.
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
- Identity and Contact Data from data brokers or aggregators.
- Identity and Contact Data from publicly available sources.
4. How We Use Your Personal Information
We use the personal information we collect in various ways, including:
To provide and maintain the Services
We use your personal information to process your requests, provide the Services, and maintain service quality.
To respond to your requests
We use your personal information to respond to your inquiries and consider your request or application.
For general business operations
We use your personal information for the administration of our general business, payment, accounting, record keeping, and legal functions.
For marketing and promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.
For analytics and improvement
We use your personal information to better understand how users access and use the Services, and for our other research and analytics purposes, such as to evaluate improve our services and business operations and to develop services and features.
To protect the security and integrity of our business, comply with legal requirements and obligations, or as otherwise permitted by law
We may use your personal information if required to do so by law or in a good faith belief that such use is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or governmental request, (b) enforce our Terms & Conditions, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues (including, without limitation, filtering of spam), (d) respond to user support requests, or (e) protect the rights, property or safety of Secure Schools, its users, and the public.
Change of purpose
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal information for an unrelated purpose, we will notify you and obtain consent where this is required by law.
Please note that we may process your personal information without your knowledge or consent where this is required or permitted by law.
5. Disclosures Of Your Personal Data
We may share your personal information with the parties set out below:
Service providers who provide services on our behalf and help us operate our Services or our business (such as IT and system administration, payment processing, customer support, consultancy, banking, legal, insurance and accounting services).
Marketing and advertising partners whom we share information to serve you ads tailored to your interests, or to tailor ads that may be served to you on our Services, as well as other websites and social media networks. To learn about how to control how we share your information with marketing and advertising partners, see the Your Choices section below.
Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with law or for the compliance, fraud prevention, and safety purposes described above.
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal information in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.
Secure Schools’ use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
6. International Transfers
Many of our external third parties are based outside the EEA so their processing of your personal information will involve a transfer of data outside the EEA.
Whenever we transfer your personal information out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal information the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal information to third countries.
Please review our EEA Privacy Policy or contact us if you want further information on the specific mechanism used by us when transferring your personal information out of the EEA.
7. Data Security
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data Retention
We will only retain your personal information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see your legal rights below for further information.
In some circumstances we will de-identify your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. Your Choices
You have certain choices about how we use your personal information.
Marketing
We strive to provide you with choices regarding certain personal information uses, particularly around marketing and advertising. Where required by law, we will obtain your consent to send marketing communications by post, email, telephone, text message (SMS) or automated call.
You can ask us or third parties to stop sending you marketing messages at any time by:
- Following the opt-out links on any marketing message sent to you.
- Contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal information provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
You can also prevent the data generated by the cookie and related to your use of the Services (including your IP address) from being transmitted to Google and then processed by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=us.
You can opt out of tracking on our website for online behavioral advertising by visiting the DAA’s consumer choice page athttp://www.aboutads.info/choices/ as well as the NAI’s Opt Out page at https://optout.networkadvertising.org.
For more information about the cookies we use, please see our Cookie Policy.
10. Changes
We keep our privacy policy under regular review. This version was last updated as specified at the top of this page. Historic versions can be obtained by contacting us.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
11. Third-party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
12. Children's Information
We do not knowingly collect or sell personal information from children under the age of 18. Our Services are not directed to minors under the age of 18.
If you think that your child provided this kind of information, please contact us at privacy@secureschools.com.
13. How to Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us in any of the following ways:
Email: privacy@secureschools.com
Notice to Our California Customers
1. Notice at Collection DisclosureFor our notice at collection, see the above sections of this privacy policy titled: The Personal Information We Collect About You, How We Use Your Personal Information, and Data Retention.
Please note that we sell or share information collected by cookies and similar tracking technologies (i.e., Technical Data and Usage Data) with third parties for targeted advertisements. We do not engage in any other activities that would be considered a “sale” or “share” of your personal information. You can direct us not to sell or share your personal information by contacting us privacy@secureschools.com.
3. Your Privacy RightsYou have the following rights, where provided under applicable state law, regarding your personal information (each of which are subject to various exceptions and limitations):
- Access. You have the right to request, up to two times every 12 months, that we disclose to you the categories of personal information collected about you, the categories of sources from which the personal information is collected, the categories of personal information sold or shared, the business or commercial purpose for collecting, selling, or sharing the personal information, the categories of third parties with whom personal information was shared, and the specific pieces of personal information collected about you.
- Correction. You have the right to request that we correct inaccurate personal information collected from you.
- Deletion. You have the right to request that we delete your personal information that we maintain about you.
- Opt Out (Do Not Sell or Share My Personal Information). You have the right to opt-out of the “sale” of your personal information and the “sharing” of personal information in connection with the display of “targeted advertising” across third-party websites, as these terms are defined under applicable U.S. state privacy laws. These terms are defined broadly to include situations where we provide personal information to partners who provide advertising services to us. You can direct us not to sell or share your personal information by contacting us privacy@secureschools.com.
- No Discrimination. You have the right not to be discriminated against for exercising these rights.
- Appeals. You have a right to appeal decisions concerning your ability to exercise your consumer rights.
- Submission of Requests. We honor requests as and to the extent required under applicable laws, which may be based on where you live. You may request to exercise the above rights by emailing us at privacy@secureschools.com. Note that we may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record-keeping purposes.
- Authorized Agent. You may designate an authorized agent to make a request on your behalf. When submitting the request, please ensure the authorized agent identifies himself/herself/itself as an authorized agent and can show written permission from you to represent you. We may contact you directly to confirm that you have authorized the agent to act on your behalf and confirm your identity.
- Verification. Whether you submit a request directly on your own behalf, or through an authorized agent, we will take reasonable steps to verify your identity prior to responding to your requests. The verification steps will vary depending on the sensitivity of the personal information and the nature of your request.
4. Shine the Light
If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at privacy@secureschools.com, or write to us at the address listed below. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.